A: No. You will purchase only the number of paid seats that you’re needing for the domain. You will then use the seat picker to assign those paid seats to the domain users that you’re wanting backed up. Any domain users that are not assigned a paid seat will not be backed up.
Q: Can an admin set up Spanning Backup for domain users?
A: Yes! When signed into Spanning Backup as a domain admin, you can click the down-arrow next to the domain name to see a list of Spanning Backup users in the domain. You can choose which user in the domain you’re wanting to “impersonate”, allowing you to set up or modify the backup settings for that [...]
Q: How do I assign an admin user to Spanning Backup?
A: Spanning Backup automatically assigns admin priveleges to any domain user that has been given admin status through the actual Google account.
Q: How many domain users can I back up through my trial?
A: Up to 100 domain users can be backed up through a Spanning Backup trial account. Paid accounts are not limited in how many domain users can be backed up.
Q: How do I install Spanning Backup?
A: You can install Spanning Backup by going here, then: *For domain installs, please select the “Domain” install type *For individual account installs, please select the “Individual” install type
WordPress Site Incident Post-Mortem
Last week the spanning.com WordPress site was affected by a malware attack which resulted in Google’s displaying a content warning to visitors to the site. The company that hosts our WordPress site, WP Engine, quickly found and fixed the problem. Note that only the spanning.com site, which is operated by a third party on their [...]
[FIXED] Malware Warning on the spanning.com Site
Update (6-Oct-2011): This problem has been resolved and the warning has been removed from Google. We’re working with our WordPress host now on a detailed post-mortem. When that is complete, we’ll post it here. This morning Google detected a piece of malware that had been injected into the spanning.com WordPress-based website. The malware has been [...]
Backing up Google Chat History with Spanning Backup
Q: Does Spanning Backup back up Google Chat history? A: Yes! You’ll need to configure your Gmail account to show chats in IMAP so they’re accessible to Spanning Backup. Here’s how: Sign into Gmail and click on the “gear” icon in the upper right to open Settings. Under “Labels”, enable “Show in IMAP”. You can [...]
Battle in the Clouds: Intelligence on Google Apps
Google Apps is used by more than 40 million people and signs up 5,000 new businesses every day according to numbers recently cited by Google Executive Chairman Eric Schmidt. But what do all those millions of people actually use Google Apps for, and how heavily do they use it? At Spanning we have a unique [...]
How to Enable Gmail Backup for Your Existing Spanning Backup Installation
If you already have Spanning Backup installed in your Google Apps domain, here’s how to enable Gmail backup for all of your paid Spanning Backup users: Authorize Spanning Backup to access Gmail for your domain Open your Google Apps dashboard at https://google.com/a/your-domain-name Scroll down to the Google Apps Marketplace section and find “Spanning Backup”. If [...]