Customers
Thousands of users are backing up their valuable Google Apps data with Spanning Backup. Here’s what just a few of them are saying.
Steve Simmons, Associate Director of Systems Infrastructure, AMAG Pharmaceuticals
“While Google provides high availability and redundancy of its collaborative services, we were still exposed as to what would happen with accidental or purposeful deletion of Google Apps objects within our environment. As we all know in Google, once data is gone, it is gone for good with no recourse.
“Until we found Spanning Backup (which backs up Gmail, Gdocs, Gcal and contacts), that was a significant gap to close with no easy way to execute. Other offerings were few, far between, and incomplete. Migrating to the cloud is tough enough without the tried and true brick and mortar backup solutions that protect our data. Spanning’s cloud backup solution for Google Apps addresses just that. An added bonus is that Spanning safely and securely puts the restore function back into the hands of the users, hence reducing support tickets and mitigates those midnight and weekend phone calls.”
Read our Q&A blog post with AMAG Pharmaceuticals here >>
Rolling Out Google Apps and Spanning – A Chat with AMAG Pharmaceuticals
Adam Barciszewski, Technical Operations Lead, Answers.com
“After evaluating several solutions and finding that Spanning Backup met our needs, the clincher was the staff. They were all prompt and personable. When I bring up ideas or issues, I honestly feel that Spanning listens and cares.”
Read our Q&A blog post with Answers.com here >>
Support Matters – Why Answers.com Chose Spanning Backup
Darren M. Jahn, Main Building
“We’ve been using Spanning Backup now for over a year. It does exactly what it’s supposed to do seamlessly and silently. You don’t even know it’s there until you need to restore something, and then you’re very glad for it! Restoration is quick and easy and does not over-write the existing data so that you can compare the restored data to the current.
“The support team at Spanning Backup (and Spanning Sync) is second to none. I had a problem with a calendar I was trying to restore. It had child elements without parents from a rare situation where we created recurring events, then made changes to individual days of the events, then later changed the recurring events. They responded to my email almost immediately, dug into the problem, and had a fix for me in less than an hour. Their fix made it so that no one else will face the same problem. I was very pleased and impressed!
“Thanks Spanning team for a great product and great service.”
Tom Pace, Systems Analyst, Venture Technology Groups
“Spanning Backup is extremely necessary as it allows data to be backed up on both Google’s and Amazon’s servers. It certainly, as the domain admin, helps me to sleep at night.
“The customer support team is also very helpful and responsive. A big thank you to Bill, Charlie, Mike & the rest of the team at Spanning.”
Read our Q&A blog post with Venture Technology Groups here >>
Venture Technology Groups Mitigates Risk with Spanning
Brooks Martin, COO, Xen
“We’ve been using Google Docs for over a year, but we never felt like we could totally trust GDocs in the case of a failure or a mistake. We started using Spanning Backup about 5 months ago, tested it thoroughly, deleting and restoring, and were very impressed. We finally have the peace of mind to use GDocs the way that it was meant to be used. The support team is very responsive and helpful. I’m suggesting that all of our partner companies add it to their configurations.”
