User Panel in Spanning Backup for Google Apps


An End-User View of Spanning Backup for Google Apps

Now we'll take look at the user panel in Spanning Backup for Google Apps. If you're logged in as an admin, you can click on this dropdown at the top of the page and choose one of your users to get to their user panel. This is known as impersonating the user. When you do this, you'll get a notification confirming that you're impersonating a user to make sure that you're proceeding correctly. If at any point you want to go back to your admin account, you can click the red X next to the user's name up here.

 

When you log into the user panel, you'll start out on the user tab where there are a couple of options. If you want to export all or parts of your entire account, you can click “Export account,” choose which parts of the account you want to export, and once you click “Go,” you'll be emailed a link to a zip file that you can download that contains the exported information you requested. There's also an option to Back Up Now. Spanning does backups once a day. But if you've just added a bunch of important files to your Google Drive, you may want to force a backup in the middle of the day to make sure that they all get backed up right away.

Under the Settings tab in the user panel, you have the option to select certain items to exclude from backup. You can choose to not back up specific email folders or certain Drive folders. For example, if you don't want to back up any of the folders that have been shared with you, you can click to exclude those. The same goes for Calendars, Contacts, and Sites. This way you can customize your backup, but we would like to remind you that Spanning offers unlimited storage for every user, so please backup as much as you like.

The History tab is a great way to see quickly if you've had any failed backups lately. You can quickly filter your results to check for specific types of events such as failures. This way, you know where to start looking if any of your backups go wrong.

The Restore tab is the most important tab for users. If you lose a piece of data, this is where you'll go to get it back. If you're logged in as an admin, you can do what is called a cross-user restore, which is where we restore a piece of data from one user account to another. To do this, you'll start by choosing the type of data you want to restore from the five tabs at the top of the page; Gmail, Drive Documents, Calendars, Contacts or Sites. Then you'll choose which items to restore and click the “Restore” button. A window will come up asking you which account you would like to restore to. You can choose to restore to your admin account, to a different user's account or to the same user's account.

Once you've clicked “Done,” you'll see that you get notifications and a progress bar across the top of the page letting you know how long the restore is going to take. Once the restore is finished, you'll be able to find a separate folder containing the restored information in whatever user's account you restored to. That folder is contained separately so as to not overwrite any existing information that may be important.

This concludes our look at the user panel in Spanning Backup. If you have any questions or suggestions for improvements, please contact us at support@spanning.com. Thanks for watching.