Articles By Lori Witzel

Lori Witzel

Senior Product Marketing Manager, Spanning Backup for Salesforce

Lori Witzel, Senior Product Marketing Manager for Spanning Cloud Apps and Salesforce MVP ’15-’18, brings hands-on experience as a SaaS app administrator to her role on the Product Team at Spanning. She shares a unique, research-informed perspective on the importance of SaaS data protection for readers of the blog, SalesforceBen’s blog, and to the Salesforce Success Community’s many User and Developer Groups.

Gmail’s Redesign Provides a Good Reminder: Check Your Backup and Restore Plan

Google has begun rolling out its new Gmail redesign to business users, and the new look means G Suite admins will likely get questions about the changes from end users. If you’re an admin whose end users also ask questions about how to restore Gmail that’s been lost, consider the Gmail redesign an opportunity to check your backup and restore plan before the next Gmail loss, and to find a better way to restore.


Defining RPO and RTO in the Age of Cloud Computing

One of the best practices in well run IT organizations is for CIOs and IT managers to evaluate the risk of data loss, and establish business continuity plans that outline backup and recovery along with their respective Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs). But first, information technology teams and business stakeholders must start with a common understanding of what RTO and RPO mean in terms of backup and recovery.


What You Need to Know about Ransomware Attacks and Office 365

Over the past few years, there has been a stunning increase in the number and sophistication of ransomware attacks. Microsoft products and services have been targeted by cybercriminals for decades — now that Office 365 is the company’s fastest-growing solution, it’s a primary target. Given the great risks for losses at the hands of cybercriminals, every member of your organization — from your COO to each individual employee — must take proactive measures to protect the organization’s data.


How the Trailblazer Community Survey Helped the #SalesforceOhana at Snowforce

Snowforce 2018 was a fantastic Community event - more than 400 people registered to attend 30+ sessions across 6 tracks in Salt Lake City, making for a huge #SalesforceOhana presence at the foot of the Wasatch mountains. I was fortunate enough to present at Snowforce on how beginning admins can use the Trailblazer Community Survey [...]


What State and Local Governments Need to Know About Risks in G Suite and Office 365

Software as a Service (SaaS) collaborative platform adoption is increasing among state and local government — but along with increased adoption comes added risk. In this blog, you’ll learn how to reduce the risks from ransomware and malicious insiders if you’ve adopted Office 365 or G Suite. You’ll also learn more about: Why SaaS collaboration […]


5 Gifts for the Salesforce Admin in Your Life

The Spanning core values—Helpful, Innovative, Fun, Accountable, Driven, and Open—echo my experiences in the #SalesforceOhana, where so many of my Salesforce admin friends share not just knowledge, but their authentic selves, and have fun. This Valentine’s Day, I want to double down on the Spanning core value of “Fun” with this blog on five ways [...]


Dishing Deep in Chicago on Salesforce Data and Metadata Backup and Restore

Late January, more than 40 Salesforce admins and developers gathered in downtown Chicago for Salesforce Circles of Success, and to learn about a better way to protect their Salesforce data and metadata. In this blog, you’ll hear what was dished up by participants at the Chicago Salesforce User Group meeting on real-life data loss stories. [...]


[Infographic] Salesforce Community Research: New Findings, Post-Dreamforce 2017

Dreamforce wouldn’t be complete without at least one selfie, and for Spanning, Dreamforce wouldn’t be Dreamforce without supporting the annual “Salesforce Selfie” Trailblazer Community Survey. This year’s survey has been co-sponsored by Apttus, who’ve helped us expand its reach across the Salesforce Ohana—and if you’re in the Ohana, the survey is, like any good selfie, [...]


Salesforce Data Backup and Restore: One New Feature, Many Different Use Cases

Salesforce admins and developers have told us that Spanning Backup for Salesforce’s new feature, overwriting field values in bulk restore, has proven invaluable. With it, they can easily: Restore objects owned by inactive users without jumping through hoops Restore records that do not have values for newly added required fields Populate sandboxes with anonymized data [...]


Do You Really Know the Difference Between Google Vault and Google Apps Backup Software?

Have you ever asked: “What is Google Vault?”