Articles By Lori Witzel

Lori Witzel

Senior Product Marketing Manager, Spanning Backup for Salesforce

Lori Witzel, Senior Product Marketing Manager for Spanning Cloud Apps and Salesforce MVP ’15-’18, brings hands-on experience as a SaaS app administrator to her role on the Product Team at Spanning. She shares a unique, research-informed perspective on the importance of SaaS data protection for readers of the blog, SalesforceBen’s blog, and to the Salesforce Success Community’s many User and Developer Groups.

Defining RPO and RTO in the Age of Cloud Computing

One of the best practices in well run IT organizations is for CIOs and IT managers to evaluate the risk of data loss, and establish business continuity plans that outline backup and recovery along with their respective Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs). But first, information technology teams and business stakeholders must start with a common understanding of what RTO and RPO mean in terms of backup and recovery.


What You Need to Know about Ransomware Attacks and Office 365

Over the past few years, there has been a stunning increase in the number and sophistication of ransomware attacks. Microsoft products and services have been targeted by cybercriminals for decades — now that Office 365 is the company’s fastest-growing solution, it’s a primary target. Given the great risks for losses at the hands of cybercriminals, every member of your organization — from your COO to each individual employee — must take proactive measures to protect the organization’s data.


How the Trailblazer Community Survey Helped the #SalesforceOhana at Snowforce

Snowforce 2018 was a fantastic Community event - more than 400 people registered to attend 30+ sessions across 6 tracks in Salt Lake City, making for a huge #SalesforceOhana presence at the foot of the Wasatch mountains. I was fortunate enough to present at Snowforce on how beginning admins can use the Trailblazer Community Survey [...]


What State and Local Governments Need to Know About Risks in Google Workspace and Office 365

Software as a Service (SaaS) collaborative platform adoption is increasing among state and local government — but along with increased adoption comes added risk. In this blog, you’ll learn how to reduce the risks from ransomware and malicious insiders if you’ve adopted Office 365 or Google Workspace. You’ll also learn more about: Why SaaS collaboration […]


5 Gifts for the Salesforce Admin in Your Life

The Spanning core values—Helpful, Innovative, Fun, Accountable, Driven, and Open—echo my experiences in the #SalesforceOhana, where so many of my Salesforce admin friends share not just knowledge, but their authentic selves, and have fun. This Valentine’s Day, I want to double down on the Spanning core value of “Fun” with this blog on five ways [...]


Dishing Deep in Chicago on Salesforce Data and Metadata Backup and Restore

Late January, more than 40 Salesforce admins and developers gathered in downtown Chicago for Salesforce Circles of Success, and to learn about a better way to protect their Salesforce data and metadata. In this blog, you’ll hear what was dished up by participants at the Chicago Salesforce User Group meeting on real-life data loss stories. [...]


Going to #Dreamforce17? 5 Tips to Build a Backup Plan for Must-See Sessions

If you’re going to Dreamforce next week, you’ve read a lot about “must-see sessions” — and you may know how hard it is to get into every session you want to attend. Since Spanning is all about a better way to backup and recover critical Salesforce data and metadata, we thought we’d share 5 tips [...]


Google Account Recovery for Deleted Accounts: What Are Your Options?

A Google admin may need to not only restore lost Gmail or Drive data, but may also need to recover all data for deleted accounts. This could happen if an end user is phished or hacked (see this recent Google phishing exploit for one such scenario.) Or, as our friends at the Alzheimer’s Association have [...]


Restore Lost Salesforce Data with Spanning Backup

If you’re a Salesforce admin or developer, there are few things scarier than accidentally overwriting massive amounts of data in specific fields due to a bad app integration or an incorrectly configured upload...especially because it’s easy to miss the error until days later, after other (good) changes have been made. Spanning Backup for Salesforce now [...]


What is the #SalesforceOhana, and Why Does It Matter?

It was a privilege to join my Salesforce admin and developer friends on Sept. 21 for the annual San Antonio Salesforce User Group MVP Super Session. I was delighted to share Spanning’s “aha! moment” on the need for third-party data backup and restore with the diverse professionals in the session, and it was an honor [...]