Healthcare payers and providers, as well as organizations in the pharmaceutical industry, are faced with unique challenges in our hyper-connected era. While being expected to improve speed, quality, and accessibility of care and operations, they’re also required to maintain strict privacy and security standards in order to comply with industry mandates, like the Health Insurance Portability and Accountability Act (HIPAA).
“Ransomware” and “backup” have become a hot topic well beyond the IT security community, due in part to a recent ransomware attack on Hollywood Presbyterian Medical Center. To recap for those who aren’t familiar with the story, the 400-bed hospital in Southern California was forced to move more than 900 patients to other facilities, as well […]
I last visited the Portland Salesforce User Group in mid-July 2014. It was my first Salesforce User Group presentation, and my first educational outreach to raise awareness about Salesforce data loss risk. In this blog post, you’ll learn about what’s changed over the past year and a half – including actions taken to prepare for data loss risk among the Salesforce Community in Portland.
Looking back at 2015, we admit to being more than a little concerned that many organizations weren’t doing more to protect their data in the cloud. At the same time, though, we began to see signs of some good lessons learned, leading us to expect a more favorable forecast for 2016. But first things first “
Smart businesses are always looking for new ways to increase productivity and innovation while reducing costs. Business transformation is now accepted as necessary not just to thrive as a business, but to survive. So, as you’re beginning to mull over all the ways you’d like to transform yourself in 2016, don’t forget to make a list of transformative resolutions for your business, too. One step in the right direction thousands of organizations have found is to adopt a cloud-based productivity suite like Microsoft Office 365.
We’re ready for the Force to be with us this December. Well, yes, that Force (we’ve only been waiting since October 2012, JJ Abrams!), but also the force of excitement and engagement in the Salesforce user community. While you’re counting down the days till you find out how well Mark Hamill can wield a lightsaber 30 years after defeating the Galactic Empire, we’re counting down to a flurry of Salesforce activity this month.
Google recently announced a new way to recover deleted Calendar events. In this blog post, you’ll learn more about what this functionality can do, what it can’t do, and what you should do to protect your Google Calendar data (in addition to using Google’s new functionality.)
At this year’s EDUCAUSE Annual Conference, there are a number of sessions that discuss SaaS applications – more than double the sessions from last year. This growth in interest in SaaS for higher education is fueled in part by the need for innovation, and in part by the adoption of SaaS CRM applications like Salesforce.