Getting Google Drive Restore Right, Part 1 of 3

I recently wrote about some of the advanced restore features we’ve added to Spanning Backup, but this week I’d like to get back to basics and focus on successfully backing up and restoring data from Google Drive. As it turns out, different backup vendors have very different ideas about what this means.

Restoring Your Folder Hierarchy

Let’s start with something simple: file organization. When I restore some or all of my files I expect them to be organized just like they were when they were backed up. For instance, if my files are neatly organized in a hierarchical order on Google Drive, then that’s how they should look after I restore them. That’s how Spanning Backup works.

By contrast, our competitor Backupify’s product restores all of your files into a single folder, ignoring the way they were organized to begin with. That’s serious enough that it bears repeating. Backupify restores all files into a single folder. Your folder structure is lost. After they’re restored they lose all sense of structure & hierarchy. Note that while the folders are technically restored, they’re empty and they’ve lost their organizational structure.

If you have even just a few files organized into folders, this is a serious problem. If, like some of our customers, you have thousands of files organized into a dozens or hundreds of folders, this is an unmitigated disaster.For the record, we asked Backupify founder and CEO Rob May to check our facts. He verified that this is in fact how his company’s product works.

So, step one in choosing a Google Drive backup product: make sure that it restores your files organized just like they were when they were backed up.

Next time we’ll talk about restoring multiple files and folders in a single operation.

Learn more about Spanning Backup for Google Workspace and our 100% Guarantee Policy.


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