New FAQ’s: Email and Domain-Wide Backup, and Defining ‘The Cloud’

Since launching Spanning Backup almost two weeks ago, we’ve gotten some great questions. We’ve added answers to some of the most frequently asked questions (FAQ’s) to our FAQ page:

Q: Does Spanning Backup back up email?

A: Yes. Spanning Backup backs up Google Workspace email in addition to docs, calendars, and contacts. And just as importantly, it also allows you to navigate even very large backups quickly and restore multiple messages in a single action, which you can see in this video.

Q: Can I use Spanning Backup to back up my whole Google Workspace domain?

A: Absolutely. Just install Spanning Backup for Google Workspace into your Google Workspace domain through the Google Workspace Marketplace. During configuration, you can enable Spanning Backup for all of your domain users so their data is backed up without their having to do anything. They’ll have access to Spanning Backup and their backed-up data through the Universal Navigation bar in Google Workspace.

You can watch a quick video demo of how to do this here. Please contact [email protected] for more detailed information.

Q: Where in the cloud exactly is my data backed up?

A: Spanning Backup is a pure cloud-based application built on Amazon Web Services and stores user data using a combintaion of Amazon’s Simple Storage Service (S3) and Elastic Block Store (EBS), which provide 99.999999999% data durability.


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