Prevent Threats Before They Strike With Kaseya 365 User

Discover how Kaseya 365 User’s PREVENT pillar stops cyberthreats before they strike, reducing risks and securing user identities, data and applications.

The cybersecurity landscape is changing fast. Cybercrooks are no longer just targeting an organization’s network or systems — they are also targeting end users, their identities and their data. As hybrid work becomes the norm and reliance on Software-as-a-Service (SaaS) applications like Google Workspace and Microsoft 365 grows, the attack surface expands, giving cybercriminals more opportunities to exploit vulnerabilities. They leverage sophisticated tactics, such as phishing, social engineering and credential theft, to compromise organizations and gain unauthorized access to sensitive information. According to the Verizon Data Breach Investigations Report (DBIR), the human factor was responsible for nearly 70% of breaches. To combat these evolving threats, businesses must adopt a multilayered security approach that prioritizes prevention, response and recovery.

Enter Kaseya 365 User, a comprehensive, subscription-based security solution designed to safeguard businesses against user-based threats. Kaseya 365 User offers a powerful, user-centric security solution built for today’s evolving threats. With a focus on every stage of protection, our platform helps you stay ahead — preventing threats that target users, responding swiftly to incidents and ensuring rapid recovery in the event of a disaster.

This article is the first in a three-part series detailing how Kaseya 365 User’s PREVENT pillar plays a critical role in stopping cyberthreats in their tracks.

The need for prevention

Cybercriminals keep busy and continuously refine their tactics to exploit human error and technical vulnerabilities. To strengthen the security of your end users and data, it’s important to identify and understand the means of access to your organization’s most prized assets. According to the 2024 DBIR, the top three attack vectors were:

Compromised web app credentials: Weak or stolen passwords grant attackers access to business systems, often through credential stuffing or brute force attacks.

Phishing emails: Fraudulent messages deceive users into revealing credentials, downloading malware or engaging with malicious content designed to exploit trust.

Exploited web application vulnerabilities: Attackers leverage known software flaws to infiltrate organizations, often using unpatched security gaps to deploy malware or gain persistent access.

In addition to these primary attack vectors, modern cybercriminals increasingly use session hijacking, where they intercept or take over active user sessions. Session hijacking methods, such as Adversary-in-the-Middle (AitM) and Browser-in-the-Middle (BitM), or attacks leveraging infostealer malware to steal credentials, allow attackers to gain unauthorized access to applications and sensitive business data, often bypassing traditional authentication mechanisms. Once inside, they can access confidential information or escalate privileges to further compromise the organization.

Real-world impact of cyberattacks due to user error or lack of preparedness

Cyberattacks exploiting user errors or poor security hygiene can have devastating financial and operational consequences. According to the Cost of a Data Breach Report 2024, on average, it took businesses around 292 days to identify and contain a breach involving stolen or compromised credentials. The report also revealed that phishing-related data breaches cost organizations an average of $4.88 million, while breaches caused by stolen or compromised credentials came in close at $4.81 million.

Cyberattacks can cause more damage than financial losses. They can also result in reputational damage, loss of customer trust and regulatory fines. Data breaches can lead to operational downtime, impacting productivity and disrupting workflows.

Additionally, non-compliance can further exasperate the damage, as regulatory bodies can impose hefty fines or heavy penalties for failing to protect customer data.

With the right tools and strategies, your organization can significantly reduce its risk exposure, mitigating the likelihood of successful attacks.

Why a prevention-first approach is essential for modern organizations

With cybercriminals leveraging sophisticated techniques, such as ransomware, phishing and AI-powered attacks, organizations can no longer afford a reactive mindset. Traditional security models that rely solely on detection-based methodologies often fall short, as they react only after an attack has occurred — potentially leading to costly breaches and data loss. A detection-based strategy also means you are allowing threat actors to get into your systems. By prioritizing prevention, you can proactively protect your users, data and applications from emerging threats before they cause harm.

A prevention-first strategy integrates advanced threat intelligence and AI-driven security to stop cyberattacks at the source. It minimizes vulnerabilities and continuously monitors for suspicious behavior, reducing the attack surface. This proactive stance not only enhances security but also improves operational efficiency, lowers compliance risks and reduces financial losses associated with data breaches.

Key components of Kaseya 365 User’s PREVENT pillar

Kaseya 365 User is a modern solution that is purpose-built to protect user identities, data and applications by implementing proactive security measures that mitigate risks before they cause damage. The PREVENT pillar of Kaseya 365 User consists of the following components:

Anti-phishing defense

One of Kaseya 365 User’s standout features is its powerful, automated phishing defense and personalized graymail filtering. Its anti-phishing defense is designed to protect every employee from email-borne threats — whether they come from outside attackers or internal risks. The graymail filtering feature empowers users to take control of their inboxes by effortlessly marking unwanted business offers, marketing emails and newsletters as junk. By keeping distractions at bay, employees can focus on what truly matters without sifting through clutter.

With cybercriminals constantly evolving their tactics, our advanced anti-phishing solution goes beyond basic email filtering. It proactively shields your organization from a wide range of email-based threats, including phishing, spear phishing, business email compromise (BEC), account takeover (ATO), identity spoofing, malware and ransomware.

User awareness training

Your end users are the first line of defense against cyberthreats, making ongoing security awareness training essential. Security awareness training and phishing simulation can reduce your organization’s risk of experiencing a cyberattack by up to 70%.

Regular training ensures your end users can spot and avoid phishing attempts, social engineering scams and other cyber-risks, no matter where they work — in the office, on the road or from home. Beyond strengthening your first line of defense, a well-trained staff also helps meet compliance and cyber insurance requirements while significantly reducing the risk of costly cyberattacks.

Kaseya 365 User simplifies security awareness training with set-it-and-forget-it campaign management, eliminating manual scheduling. Its seamless integration with Microsoft 365 and Google Workspace ensures easy user and group management. Short, interactive training videos in eight languages keep your users engaged, while realistic phishing simulations help them recognize common threats. You can choose between plug-and-play or customizable phishing kits and even upload your own training content to tailor the experience.

User susceptibility testing

Identifying and addressing at-risk employees is crucial to building a resilient cybersecurity posture. The platform’s user susceptibility testing conducts phishing simulation exercises and identifies high-risk behaviors, enabling targeted training to minimize risk. It tests employees with real-world phishing scenarios that mimic the latest cyberthreats, helping them recognize and respond to potential attacks.

Simulated attacks and assessments reveal user vulnerabilities and response patterns to understand which employees are more likely to fall for phishing attempts and security risks. They enable targeted interventions and remediation by providing additional training and guidance to high-risk users, reducing overall exposure to cyberthreats.

With Kaseya 365 User, your organization can turn user vulnerability into strength by continuously refining security awareness and minimizing human error — the most common entry point for cyberattacks.

“In the first quarter, before training, we had 77 people click a bad link, and 30 people submit personal information. After training, by the third quarter, 11 people clicked a bad link, and nobody submitted personal information.” — John Masci, System Administrator, Canisius High School

Dark web monitoring

Cybercriminals often trade or sell compromised credentials on the dark web before launching attacks. Stolen user credentials — email addresses and passwords leaked on the dark web — are often the first sign that your company or a third-party service your employees use has been compromised. If cybercriminals get their hands on these credentials, they can infiltrate your network, steal sensitive data and launch devastating attacks.

Kaseya 365 User provides real-time dark web monitoring, continuously scanning hidden chat rooms, unindexed sites, private websites, social media platforms and black market sites for compromised business and personal credentials linked to your organization. If a breach is detected, security teams receive instant alerts, allowing them to take immediate action before they escalate.

With 24/7/365 human and machine-powered monitoring, Kaseya 365 User safeguards your company’s brand, employees and executives, tracking leaked domains, IP addresses and email accounts. By staying ahead of cybercriminals, you can prevent unauthorized access, reduce risk exposure and protect your business from devastating security incidents.

Benefits of a comprehensive prevention strategy

A proactive cybersecurity approach is critical to staying ahead of today’s complex threats. It strengthens your organization’s security posture by stopping potential threats in their tracks.

Reduced attack surface: Implementing strong security measures, such as phishing defense, security awareness training, dark web monitoring and credential protection, makes it harder for threat actors to access your systems or exploit vulnerabilities.

Greater employee confidence: Well-trained employees are your first line of defense. Equipping them with the knowledge to recognize, avoid and report threats ensures they play an active role in preventing cyberattacks.

Early detection of vulnerabilities: Identifying at-risk users and compromised credentials before they lead to breaches allows security teams to take immediate corrective action, such as enforcing password resets and improving access controls.

With a prevention-first mindset, your organization can mitigate risks, strengthen defenses and avoid the financial and reputational damage caused by threats targeting users.

The Kaseya 365 advantage

Kaseya 365 User simplifies security and IT management with built-in automation that reduces manual tasks, boosts productivity and enhances data protection. By streamlining key processes, your IT team can focus on what matters most — securing your users, their data and applications.

Key automation in Kaseya 365 User:

Drop-A-Phish: No more domain whitelisting! This feature ensures 100% delivery of phishing simulations, making security awareness training seamless and effective.

True-Sync for credential monitoring: Guarantees that all backed-up domains are actively monitored, with real-time status updates visible in SaaS backup.

True-Sync for email threat and backup dashboards: Provides clear visibility into gaps in Graphus deployments while offering technicians a unified alert dashboard that seamlessly integrates email defense and backup.

With Kaseya 365 User’s intelligent, meaningful automation, your organization can strengthen its security posture while simplifying IT operations, saving time, reducing risks and improving efficiency.

Protect user credentials and critical data with Kaseya 365 User

Cybersecurity is no longer just about responding to threats — it’s about preventing them before they escalate into costly incidents. With Kaseya 365 User, your organization can implement a proactive, prevention-first approach that secures users, their identities and business-critical data against today’s evolving and emerging cyberthreats.

Stay tuned for the next article in this series, where we dive into the RESPOND pillar — your playbook for tackling cyberthreats head-on. You’ll learn exactly what to do when a threat materializes and how Kaseya 365 User empowers businesses like yours to mitigate attacks quickly and efficiently.

Learn more about Kaseya 365 User.