Disaster-Proof Your Business: RECOVER Faster With Kaseya 365 User

Discover how Kaseya 365 User’s RECOVER pillar helps you restore operations quickly after a disaster and maintain business continuity with confidence.

As we wrap up the Kaseya 365 User blog series, let’s reflect on the essential cybersecurity pillars that enable businesses to better protect their users and respond effectively to evolving cyberthreats targeting end users.

This series started with the PREVENT pillar, where we explored how proactive security measures help mitigate cyber-risks before they materialize. Next, we uncovered the RESPOND pillar, focusing on the importance of quick, decisive action to contain threats and minimize the impact of an attack.

In the final installment of this series, we take a closer look at Kaseya 365 User’s RECOVER pillar — the crucial and final step in building cyber resilience. Even with the best preventive measures and a strong response strategy, cyber incidents can still occur. The key is ensuring your business can bounce back stronger with minimal or no disruption and maximum resilience. Having a rock-solid recovery strategy is critical to minimizing downtime, data loss and financial impact on your business.

Read on as we dive into what it takes to recover faster and how SaaS backup — a vital component of Kaseya 365 User — helps you build resilience and maintain business continuity in today’s always-on world.

The importance of a robust recovery strategy

Your cybersecurity strategy is incomplete without a robust backup and recovery plan. Cyberattacks, hardware/software failures, accidental deletions and natural disasters can result in significant data loss and operational disruptions. Without a well-defined backup and recovery strategy, your business risks prolonged downtime, financial strain and reputational damage.

The harsh reality of cyber incidents

The harsh reality of cyberthreats is that they are more sophisticated than ever and here to stay. Without a comprehensive recovery plan, cyber incidents can devastate your business. Depending on the scale of a cybersecurity incident, it can even shut down operations permanently.

According to the IBM Cost of Data Breach Report 2024, the global average data breach cost rose to $4.88 million, a 10% increase from 2023. Unfortunately, the effects of cybersecurity incidents extend beyond financial losses. A typical ransomware attack causes an average of 21 days of business downtime. In a 24/7/365 business environment, this translates to halted operations, lost productivity, non-compliance, potential regulatory fines and delays in customer service, order processing and communication.

As cybersecurity incidents become more frequent and dangerous, proactive recovery planning is now essential for your organization’s survival. That’s why it is imperative that your organization is well-equipped and prepared for the unexpected to avoid prolonged downtime and significant data and financial losses.

Key SaaS data threats necessitating a solid recovery plan

Data loss in Software-as-a-Service (SaaS) environments, such as Google Workspace and Microsoft 365, can result from cyberattacks, human error or misconfigurations, making an effective recovery strategy vitally important. Your organization should plan to minimize damage and ensure a smooth recovery in the event of a disaster.

Here are some key SaaS data threats to be aware of:

Ransomware attacks

Ransomware is one of the most damaging cyberattacks, continuing to haunt businesses of all sizes. In a ransomware attack, cybercriminals encrypt an organization’s data and demand a ransom in return for the encrypted data or decryption key. However, paying the ransom doesn’t guarantee data restoration. In one recent ransomware incident involving Change Healthcare, the threat actors vanished without returning the stolen data despite the company paying a $22 million ransom.

In the event of a ransomware attack, rapid data restoration is critical to resume operations with minimal disruption.

Data corruption or accidental deletion

Cybercriminals aren’t the only threat to your SaaS data. Human error and system misconfiguration also lead to the loss or corruption of your business-critical data. According to the State of Backup and Recovery Report 2025, nearly 35% of respondents said accidental deletion or human error was the leading cause of SaaS data loss. Misconfiguration, caused by mistakes during setup or maintenance, was responsible for over 30% of SaaS data loss incidents, as per the report.

The ability to recover the most recent and accurate data state after accidental deletion is critical for ensuring your employees can resume work quickly, preventing delays in important business operations and maintaining consistency across systems.

Insider threats and sabotage

Disgruntled employees or malicious insiders remain a major threat to an organization’s sensitive information, as they have legitimate access to data and systems. They can misuse this privilege to delete or manipulate important files, leading to severe operational disruptions.

In the State of Backup and Recovery Report 2025, close to 30% of respondents acknowledged that malicious insiders, including intentional sabotage or theft by employees, pose an additional risk to their organization’s SaaS data. When such instances occur, recovering compromised accounts and restoring data integrity becomes crucial to minimizing damage and ensuring business continuity.

Natural disasters or system failures

Unforeseen events such as floods, fires, power outages or hardware and software failures can lead to major data loss if proper backup measures are not in place. To safeguard against these threats, your organization must adopt cloud-based recovery solutions to ensure critical business operations remain operational.

The key component of Kaseya 365 User’s RECOVER pillar

The RECOVER pillar plays a vital role in SaaS data security by ensuring your business can quickly restore its operations after an incident. SaaS backup is a key component in the Kaseya 365 User’s RECOVER pillar.

Its key features include:

Automated and continuous SaaS data backup

Kaseya 365 User automatically backs up and protects your critical data in Microsoft 365 and Google Workspace, ensuring it remains accessible even in case of accidental deletion or cyberthreats.

Instant, user-specific data recovery

Whether you want to recover an individual file or an entire dataset, our industry-leading SaaS backup solution enables quick, targeted recovery with minimal disruption.

Flexible restore options

Advanced recovery capabilities, such as point-in-time, granular search-based and non-destructive restore, allow you to find and recover the data you need seamlessly.

Comprehensive backup and streamlined recovery

Automated daily backups ensure your SaaS data is backed up consistently, freeing you from error-prone and time-consuming manual backup processes. Kaseya 365 User protects your Microsoft 365 or Google Workspace data against a wide range of threats, including accidental or malicious deletion, ransomware attacks and other cloud data loss. Our solution protects not only your files and folders but also collaboration tools like Microsoft Teams, SharePoint, OneDrive and Google Drive.

The benefits of a proactive recovery strategyA solid recovery plan helps you withstand cyber incidents and other data threats with minimal impact on your business. Some of the key benefits include:

Minimized downtime and operational disruptions

A robust recovery strategy ensures that critical data can be restored quickly and efficiently, helping you resume operations faster.

Reduced financial losses

Every moment of downtime translates to lost revenue. A rapid recovery process reduces the time and cost associated with operational disruptions and potential business loss.

Data integrity and compliance

Immutable backups, detailed audit trails and flexible retention ensure your organization maintains compliance with industry regulations while protecting your invaluable data from tampering or loss.

“I would say this to a company that forgoes backup — Don’t do it! The costs outweigh the cost of lost data.” — Shoaib Laher, Head of IT, Dennis Publishing

The Kaseya 365 User advantage

Powerful automation and meaningful integrations in Kaseya 365 User enable your IT team to effortlessly manage and monitor your SaaS environments while enhancing productivity.

Automation within Kaseya 365 User

True-Sync dark web credential monitoring in SaaS backup ensures that all backed-up domains are monitored and that their status is shown in SaaS backup. This enhances user security and prevents cyberattacks by ensuring leaked passwords aren’t used to log in.

True-Sync for email threat and backup dashboards helps IT admins identify gaps in Graphus deployments while providing a unified alert system that integrates email defense and backup.

Automation between Kaseya 365 User and Kaseya 365 Endpoint

True-Sync SaaS protection dashboards in RMM integrate user backups into the overall IT health dashboard, providing a consolidated view.

Automation between Kaseya 365 User and IT Complete

True-Sync for SaaS user insights enriches and updates SaaS user documentation in IT Glue.

True-Sync for SaaS backup protection enhances client-level summary of SaaS backup in IT Glue.

Build a cyber-resilient business with Kaseya 365 User

The RECOVER pillar is the final step in the Kaseya 365 User cybersecurity process. By incorporating Kaseya 365 User into your cybersecurity strategy, you can confidently bounce back from disruptions with minimal or no downtime and data loss.

As we wrap up this series, remember the importance of a comprehensive cybersecurity strategy: proactively PREVENT threats before they occur, RESPOND effectively when incidents do occur and RECOVER quickly to keep your business running smoothly. A single Kaseya 365 User subscription gives you access to all the essential cybersecurity tools to stay resilient in an ever-evolving threat landscape.

Learn more about Kaseya 365 User and how it helps you recover from cyber incidents with confidence.