Year-End Recap: Why Spanning Is the No. 1 SaaS Backup Solution

In 2024, Spanning solidified its position as the most trusted SaaS data backup solution. Read the blog to learn about its achievements, innovations and more.

For Spanning, 2024 was a year of remarkable milestones. We’re proud to have cemented our position as the leading Software-as-a-Service (SaaS) data backup and recovery solution provider. Spanning also garnered recognition as the No. 1 SaaS backup platform in the G2 Fall 2024 Report. We also showcased our innovation at industry events, sharing our innovative feature releases designed to make our SaaS data backup and recovery solutions even more intuitive, efficient and secure for businesses worldwide.

Whether you’re exploring a reliable SaaS backup solution or you’re already a valued partner, this reflection on Spanning’s transformative year sets the stage for the future of SaaS backup in 2025 and beyond.

Defining the SaaS world: Game-changing SaaS trends and events from 2024

As cloud data threats surge and compliance demands grow, organizations are increasingly turning to cloud-to-cloud backup as a vital pillar of their defensive strategy. Spanning has led the charge, driving innovation in the space to help businesses stay secure and resilient.

Major trends shaping the SaaS world

With cybercrime surging as businesses rely on remote and hybrid work models, business-critical data in SaaS applications has become more vulnerable than ever. Consequently, the SaaS world is swiftly evolving as organizations grapple with rising cloud data threats and the growing need to comprehensively secure end-user data. Here are some key trends that are shaping the space:

Rapidly growing SaaS data threats

Cyberthreats like ransomware and phishing are increasingly targeting SaaS applications, with end users becoming prime targets. Threat actors are exploiting trusted platforms to deceive users through social engineering — for example, impersonating help desk personnel on Microsoft Teams or leveraging Microsoft’s Quick Assist for social engineering attacks. These tactics highlight the urgent need for robust security measures to protect users and their data from sophisticated cyberthreats.

The vulnerability of SaaS data

Many organizations face significant risks due to uncontrolled, organization-wide access to their SaaS data. Employees with broad permissions can inadvertently or maliciously create, update or delete critical cloud-based information. This lack of control broadens the attack surface, making insider threats and external attacks even more dangerous.

The need for holistic data protection

In this high-risk environment, a user-focused approach to data protection is essential. A successful data protection strategy must address loss prevention, quick threat response and seamless recovery to keep businesses operational and minimize data loss in the event of a cyber incident. Holistic strategies ensure organizations are equipped to handle threats from both external actors and internal vulnerabilities.

The increasing emphasis on data lifecycle policies

Amid these rising threats and growing regulatory scrutiny, data lifecycle management has become a priority. Organizations are adopting policies to manage retention and archiving efficiently, ensuring compliance with industry regulations while optimizing data storage and retrieval processes. This focus not only mitigates risks but also enhances long-term data governance and resilience.

Key events and conferences featuring Spanning

In 2024, Spanning made its mark at several prestigious industry events, being a part of groundbreaking announcements and reinforcing its leadership in SaaS data protection.

Kaseya Connect Global 2024: Transforming the industry

One of the most anticipated events of the year, Kaseya Connect Global 2024 lived up to its reputation with a groundbreaking reveal that has already reshaped the IT landscape. Fred Voccola, Kaseya’s CEO, announced the launch of the revolutionary Kaseya 365 Endpoint, a platform that has transformed how IT professionals manage, secure and back up endpoints.

Whether it’s PC devices, servers or virtual machines, Kaseya 365 Endpoint enables IT teams to secure their endpoints more effectively while easing the strain on internal budgets. The platform is a game changer for managed service providers (MSPs), enhancing profitability and enabling them to deliver unparalleled value to their clients.

Kaseya DattoCon 2024: Elevating user security

At Kaseya DattoCon 2024, we launched the next chapter in user protection — Kaseya 365 User. A comprehensive security platform, Kaseya 365 User is tailored to protect users in today’s increasingly complex threat landscape. This game-changing offering provides essential defensive tools to help IT professionals bolster an organization’s user-centered defenses, such as dark web monitoring, AI-driven anti-phishing protection, security awareness training and robust SaaS environment protection. Spanning Backup is a critical component of this offering.

Other major events

Beyond these industry-shaping announcements, Spanning also actively participated in key conferences and industry gatherings throughout the year, including California IT in Education (CITE) 2024 Annual Conference, TechCon 365 and FutureCon Baltimore.

Raising the bar: Major awards and accolades won by Spanning in 2024

Spanning was honored with many accolades in 2024, reaffirming its position as the No. 1 SaaS backup provider.

Spanning started the year strong by being named the leader in the G2 Spring 2024 Mid-Market Grid® Report for SaaS backup. Building on this momentum, Spanning achieved top rankings across several categories in the G2 Fall 2024 Reports.

These accolades reflect Spanning’s dedication to providing affordable, reliable and easy-to-use SaaS backup solutions tailored to meet the needs of businesses and MSPs of all sizes.

Spanning considerably outscored its competition across several critical evaluation metrics.

• Its usability score of 89% significantly exceeds the category average of 83%, demonstrating the platform’s ease of use.
• The relationship score of 88%, outpacing the category average of 81%, reflects exceptional customer satisfaction and trust.
• The implementation index score of 89% is far above the category average of 80%, highlighting seamless deployment and user onboarding.

Shaping the future: New product launches and feature updates

Spanning has continued to push the boundaries of innovation in the SaaS world, introducing game-changing solutions and features throughout 2024 that have elevated data protection.

New product launches

Spanning Backup is a core component of the Kaseya 365 User platform, delivering robust, efficient data protection capabilities that IT professionals can feel confident relying on. This unified subscription delivers everything essential for comprehensive user protection, all in one place. In addition to backup, Kaseya 365 User also includes:

• Dark web monitoring to detect compromised credentials before they’re exploited.
• Anti-phishing protection to shield users from evolving threats.
• Awareness training to educate employees on cybersecurity best practices.
• Robust SaaS environment protection to secure critical business data.

This powerful combination delivers a streamlined, automated experience, radically boosting technician efficiency while reducing costs. By integrating essential security measures into a single solution, Kaseya 365 User enables IT teams to protect users with ease without breaking the bank.

New feature releases

Continuing its tradition of innovation, Spanning has introduced several key updates this year to enhance its SaaS backup and recovery solutions. While the list is extensive, here are some standout features that have transformed SaaS data management and protection:

• Archived Licenses for Google Workspace: The Archived Licenses feature in Spanning Backup for Google Workspace offers an efficient way to manage data for inactive or deactivated accounts. By preserving only previously backed-up data, organizations can meet retention mandates without the cost of ongoing backups or full-featured licensing from Google or Spanning. This innovation enables businesses to significantly reduce SaaS data retention expenses while maintaining compliance.
• Automated license assignment by Google Organizational Units (OUs) or Groups: Spanning’s new automated license assignment simplifies the complex task of managing backup licenses across large organizations. By assigning backup licenses automatically based on Google OUs or Group memberships, admins can ensure that every new user is backed up from day one. This automation streamlines onboarding and reduces manual workload, improving efficiency in user lifecycle management.
• Option to disable self-service for Microsoft 365: With the option to disable self-service restore/export, Spanning Backup for Microsoft 365 provides organizations with greater control over data access. This feature minimizes the risk of data loss by restricting end-user capabilities for export or restore, offering an added layer of protection against inadvertent or malicious actions.
• Disable triggers, workflows and rules upon restore in Salesforce: Restoring data in Salesforce is now smoother than ever with Spanning’s ability to disable triggers, workflows and rules during the restore process. This feature prevents errors or data integrity issues by temporarily pausing automated processes, ensuring accurate and complete restores. Once the process is complete, these elements are reactivated automatically, maintaining uninterrupted business operations.

Soon-to-come innovations and updates

As we look ahead, exciting new features and updates are on the horizon, reaffirming our commitment to providing best-in-class SaaS data protection solutions. Here’s a preview of what’s coming soon:

Backup for Entra ID: Spanning Backup is gearing up to introduce backup capabilities for Entra ID, Microsoft’s identity and access management service. This addition will provide businesses with a robust solution to protect and recover identity-related data, ensuring resilience in the face of cyberthreats and operational disruptions.

Enhanced alerting in UniView: To improve oversight and efficiency, BackupIQ in UniView will soon feature expanded alert customization options. New alert categories for Spanning Backup in UniView include:

• Subscription expiring/expired
• Storage limit reached/exceeded
• Authorization errors
• Restricted permissions
• Disabled service(s)
• Detection of corrupted data
• Detection of malware

These enhancements will empower admins with real-time, actionable insights, ensuring proactive management and faster resolution of issues across backup environments.

Commitment to FedRAMP authorization: Kaseya is making a significant investment in achieving FedRAMP authorization across its technology stack. This initiative supports MSPs and IT organizations in meeting compliance requirements such as Cybersecurity Maturity Model Certification (CMMC).

Kaseya Connect Global 2025 promises to be the premier event for IT professionals and MSPs. Packed with exciting innovations, insights, updates, hands-on training and engaging experiences, this flagship event continues to set the standard for the industry. Stay tuned for what’s sure to be another game-changing moment in IT and data protection.

Future-proof your success: Spanning is your ideal SaaS backup partner

As we look toward 2025, the challenges and opportunities ahead in the SaaS world demand a robust backup and recovery solution that prioritizes efficiency, security and resilience. Spanning’s unwavering commitment to innovation and excellence cements its position as your ideal partner to protect critical SaaS data, streamline operations and confidently navigate the future.

Get a personalized demo today to learn how we can help you achieve unparalleled data protection and IT peace of mind in 2025 and beyond.