Backup for Salesforce

Enterprise class, automated backup and recovery that you can trust for Salesforce data, metadata, attachments, customizations, and Chatter messages.

Protect your Salesforce data, and your organization, with the recovery solution designed from the start to work natively within Salesforce. Spanning replaces Salesforce’s manual, weekly backup process (and $10,000+ recovery fee) to make backup effortless and recovery click-simple. It’s all protected with industry leading privacy, security, and compliance!

Why do you need SaaS backup?

Many admins are surprised to learn they can still lose Salesforce data, even though Salesforce covers their own mistakes. Learn the 7 ways you can lose cloud data.

LEARN MORE >

Backup

 
Comprehensive protection

Back it all up: base objects, custom objects, metadata, attachments, files, Force.com apps, and Chatter posts – with no limits on storage, versions, durations. Backup data using your own encryption keys at no additional cost.

Automated
Spanning runs in the background, providing daily, automated backup at the time you specify – and discovers changes in your Salesforce org automatically for backup.
 
On-demand backup
You can run a manual backup any time, on-screen from Spanning in your Salesforce environment — useful before major imports or new customizations.
 
Status monitoring
View your customizable Spanning dashboard for the state of your most recent backups — with record counts of changes for your most important object types — and Salesforce API usage. Get backup and recovery notifications through Chatter posts and email.
 
Transparent reporting
Use the audit log for an immutable, detailed record of every action done by any user within Spanning. Drill down into any backup or restore for details, including error reporting and guidance.

Restore

 
Point-in-time restore
Restore data and metadata from any point-in-time backup. It all goes directly back into your Salesforce environment the way it was, quickly and accurately.
 
Granular restore
Recover specific fields of a record, or entire records that were updated or deleted. Restore related child records, or overwrite field values during restore — you choose, then restore just what you need.
 
Metadata restore
Recover metadata into the same org or cross-org for 14 different metadata types, including Objects, Reports, Dashboards, Emails, Layouts, Triggers, Workflows, Classes, Pages and more, directly from Spanning and within Salesforce — without using other tools.
 
Cross-org restore
Easily restore data and metadata from one organization into another, with an option to anonymize specific fields during restores.
 
Close Salesforce integration
Lighting certified and built directly into the Salesforce interface, Spanning makes recovery a seamless, intuitive part of the Salesforce experience.
End user self-restore
Save Admins time by empowering your Salesforce end users with on-page restores. They can quickly restore those fields of records they have edit rights to, directly from the record pages.

Security

SSAE 16 Compliance
The SSAE 16 SOC 2 Type II audit process evaluates apps for operational and security controls.
Strong Encrypion
Your data is encrypted with 128-bit SSL in transit and 256-bit AES at rest — one of the strongest block ciphers available. Self-manage your keys if you choose.
Intrusion Detection
Our continuous monitoring includes log analysis, file integrity checking, policy monitoring, rootkit detection, real-time alerting, and active response.
Compartmentalized Access
The app production environment is restricted to named employees in a tracked and auditable list.
HIPAA Compliance
Healthcare and medical organizations can work in the cloud with confidence knowing their backup solution is HIPAA compliant too.
Built on Amazon Web Service (AWS)
AWS is ISO 27001 certified, has completed multiple SAS-70 Type II audits, and publishes a SOC 2 Type II report under both the SSAE 16 and the ISAE 3402 professional standards.
Virtual Private Cloud
Within AWS, Spanning runs in a private, isolated section where we maintain resources in a secure, virtual network.
TrustArc Certified
TrustArc (formerly TRUSTe) is the industry standard in certifying software privacy and compliance.
UE-EU Privacy Shield Certified
Comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States.
Global Datacenters
Meet your data sovereignty requirements in the EU and Australia.
99.9% Uptime
See our Service Level Agreement for details on our availability and uptime promise.
✭✭✭✭✭
Highly rated on on Salesforce AppExchange. See our reviews.

One Simple Plan, Every Feature

$48 /user / year volume pricing available

for unlimited storage of all your Salesforce data

Backup

  • Unlimited storage
  • Unlimited retention
  • Automated daily backup
  • On-demand backup
  • Custom Objects backup
  • Attachment backup
  • Metadata backup
  • Customization backup
  • Force.com apps backup
  • Chatter backup
  • Customizable backup time

Restore

  • Point-in-time restore
  • Direct, on-page restore button
  • Field-level restore
  • Deleted items restore
  • Metadata restore
  • Parent-child relationship restore
  • Cross-org restore
  • Sandbox Seeding
  • Data anonymization
  • Search-based restore
  • Bulk items restore
  • Whole account exports
  • End user self-service restore
  • CSV import restore
  • Point-in-time metadata comparison

Administration & Reporting

  • API usage monitoring
  • Configurable API limits
  • Error correction suggestions
  • Status updates through Chatter
  • Status update emails
  • Immutable audit log
  • Lightning Certified

Estimate Your Cost

Volume pricing available

Your Estimated Cost
$—— per month
($—— /user/month)
$—— per year
($—— /user/year)

Request a Quote >

** Subscription pricing is based on the total number of active Salesforce standard and Platform licenses

Customers are Talking on the Salesforce AppExchange

    
When I need to restore down to the record and field level, it is there for me. Low cost for the peace of mind it gives me everyday. Our metadata was never protected before and we had over 10 years of customization that we could have lost. It would have been tragic for our organization.
Barbara Hill, IT Project Manager
The Nature Conservancy
    
…Additionally, it’s super easy to search specific dates to determine any changes that have been made, restore individual/bulk records and export objects and/or metadata. Overall it’s an amazing value.
Randi West
Polygon Homes
    
The most important thing Spanning Backup has allowed us to do is focus on our business… When something just works – the way Spanning Backup does – that’s quite refreshing.
Garry Lengthorn, Director of IT Services
SThree

See all Spanning reviews
on the Salesforce AppExchange

Over 8,000 Organizations Protect Their Data with Spanning

Learn More About Spanning Backup for Salesforce

Spanning Backup for Salesforce Data Sheet

Spanning Backup for Salesforce Data Sheet

Learn about the features, benefits and capabilities of Spanning Backup for Salesforce.

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The Definitive Guide to Backup for Salesforce

The Definitive Guide to Backup For Salesforce

Use this guide to learn the truth about SaaS data loss and how to identify a third-party backup and restore solution that will keep your company compliant and productive.

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3 step guide salesforce data protection

3-Step Guide to Protecting Data in Salesforce

If your organization lost critical Salesforce data & metadata, how would you restore it? Learn about the benefits of using a third party backup solution like Spanning backup for Salesforce in this 3-step guide.

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Visit our resource center to learn more about Spanning Backup for Salesforce.