Customers are at the heart of what we do. Since customer satisfaction is our obsession, we’re always happy to hear when we’re doing an outstanding job. Here are just some of the stories that have helped make us a top-rated backup and restore solution on the Google Apps Marketplace and Salesforce App Exchange.
“How can you put a cost on the ability to restore a business-critical email for one of your executives within minutes? Spanning Backup for Office 365 has given me the peace of mind that we will always have the data we need at our fingertips.”
– Todd Miller, Director of IT, Millar, Inc.
I love the peace of mind that Spanning Backup provides. No more manual downloads of huge weekly export files from Salesforce. All of our data is now backed up daily in the cloud, and I can easily find and download data snapshots from the past if needed. This even includes meta data such as report and dashboard configurations, and apex classes and triggers. The native app is easy to configure and use, and very reasonably priced.
-Carrie Hooper, Sachem
“I signed up for Google Drive thinking, ‘Google will have much better security than I have, so what do I need back up for?’ Then I was told Google uses all their might to protect all their mistakes and breaches, but if you accidentally delete everything yourself, you are on your own. That’s where Spanning comes into play. For next to nothing, I know that all my files are protected from my own mistakes. Well worth the buy and I recommend all Google Drive users to buy this package.”
Once I took over the ownership of our Salesforce Instance of 150 users and realized that we had not been properly backing up our data, I freaked out- that is, till I discovered Spanning! The weekly backup that Salesforce sends out is only good for 48hrs; after that, you’ve lost the backup. So you have to stop everything and do the backup, otherwise you lose it. Also, it is way too time consuming to go in and back up all of the data manually. With Spanning, not only do I not have to do anything to back up my data, I don’t even have to THINK ABOUT IT! This alone is reason enough to love Spanning, but the fact that I can go back to any day in the past and see exactly how my data looked on that given day just puts it over the top for me. Their support team is also top notch- so responsive, and they happily answer all of my questions. Spanning Backup provides so much peace of mind for so little cost! Spanning should be in every admin’s toolbox!
-Stephanie Herrera, Volusion
I purchased a new phone today and accidentally deleted my Google calendar events for the month of January. I absolutely live and die by this calendar. I Googled how to undelete the Google calendar and came across your service. It worked like a dream. Thank you very much!
For the longest time we have worried that business critical information, both records and reports, could be unintentionally lost. Field changes? SF takes care of that. But changes to reports that are made accidentally (and not caught for months)? Those changes could be devastating for a small company like ours. But with Spanning Backup, those are no longer worries! The simplicity of setup, the ease of use, and the ability to back up records as well as metadata, is HUGE. And the cost? More than affordable! We were sold on this from the first day we heard about it! You will be too!
“Quick to install. Technical support is great. I can sleep at night knowing my information is safe.”
We are so glad Spanning developed this product. Until installing the Spanning Backup for Salesforce product, we relied on basic data exports to backup our critical company data. Installing the Spanning product was extremely simple, and monitoring our daily backups gives us great peace of mind.
“We are partners with the best backup firm in the world! Simply put I am amazed that what used to take weeks and months of painful processing now takes a few hours and no tapes! Use Spanning with confidence, and if you do need help, be assured that they are fantastic people to deal with, no question is too silly, even if you don’t read their instructions correctly the first time they send them…”
-Shaun Holmes, Desynit.com
“The enrollment process was so absurdly easy that I kept logging in, in disbelief that it was working correctly. It really does not get any easier than this. Brilliantly designed, the UX is perfectly thought out, and while (thankfully) we haven’t had a restore scenario, all of our Google data is backed up and accessible for emergency scenarios. At this price-point, a no-brainer.”
“Onboarding was like butter. Smooth and quick. I was contacted by low-pressure sales people afterwards, but wasn’t bombarded, which is a blessing and really appreciated.”
“A lot of the time a good product is defined by its customer service. This product could stand alone with minimal customer support and still get a strong rating; however, they have intentionally built customer service into their product which is why this company is so outstanding. To date, they have delivered excellent customer support which is why I am sticking with them. They answer my questions via email within 4 to 8 hours, sometimes faster. They’ve made telephone support available to me as well. I strongly recommend you give this company a chance.”
“The service has been stellar and saved us from a lot of student meltdowns due to deleted work.”
-Tyler Howe, The Community School, Inc.
“Even Google has its share of issues. Being a consultant, I have seen a few instances of lost data. Even Google is not immune. I’ve been utilizing Google Apps for years, and one of my first priorities was ensuring I had good backups for my email, calendar and documents. Spanning backup was inexpensive and easy to use – a ‘set and forget’ app that just works. You cannot go wrong with this product!”
“Gives me peace of mind for my organization and users. Great version history as well.”
“The product is excellent — it’s easy to use and works faultlessly, with a complete feature set. What made Spanning stand out for me was the quality of the pre-sales and after-sales support, which speaks of a personal approach and professionalism sometimes lacking in online service companies. Highly recommended.”
“I run my entire real estate office including all transactions using Google Docs. The last thing I ever want to do is delete a transaction by accident from Google Docs – with Spanning Backup, should this ever happen, I have another backup of this critical data. Rather than mess with a local storage backup, this service is seamless, easy to use, and the guys are really friendly. My account did not renew the other day since I changed my credit card on Google Checkout and they reached out to me to make sure that I knew so I could get it renewed. I highly recommend them.”
“Easy to set up and use. Good interface, straightforward restore process. Faster and more well-rounded than others.”
“We just became customers of Spanning and have been wowed by what this app provides for us. We use it to backup and restore all of our Google: Drive, Calendars, Gmail, and Contacts. It backs up daily and lets you restore from the file structure you have in your Google Drive. The price point is excellent too. What a great find and the customer service has been exceptional. Give the free trial a shot and I think you will see what I am talking about.”
“This backup solution is a no-brainer. Just install it and then get back to doing what you do! Cost-effective, easy to use… and loving the filters now.”
“I put so much effort into my classroom website. I know that Google tries to never lose any data, but what a relief to have such an easy way to back things up. Also, now I feel better about giving write access to the site to parents and students.”
“Anyone who doesn’t backup their Google Apps account is just plain stupid. This product is just plain simple – and it just plain works!”
-Admin, Binary Builders
“Spanning’s engineering team worked diligently to solve the problems that Spanning backup was encountering with my email backup. When they were finally able to get the problem licked, they were very kind in compensating us for our troubles by extending our subscription, and I appreciate that very much. I’m changing our review from 1 star to 5 stars.”
“I just wanted to say thanks for your Google calendar recovery tool. I had a bad phone-to-phone migration and somehow my calendar just disappeared. Your tool totally saved the day, and I really appreciate it.”
See more reviews of Spanning Backup on the Google Apps Marketplace