Backup for G Suite

Enterprise-class, automated backup and recovery that you can trust for Gmail, Drive (including Team Drives), Calendars, Contacts, and Sites.

Protect your G Suite data, and your business

with the highest-rated backup and recovery solution in the G Suite Marketplace. Designed from the start for G Suite, Spanning makes backup effortless and recovery click-simple. It’s all protected with industry standard privacy, security, and compliance — guaranteed!

Trusted by more than 1.4 million users.

G-Suite-Marketplace-Icon

Why You Need G Suite Backup

Human Error
Illegitimate Deletion
Programmatic Errors
Malicious Insiders
Malware and Ransomware
Hackers

Backup

 
Comprehensive protection
Spanning Backup for G Suite covers all the essential apps: GmailGoogle Drive (including Team Drives)CalendarsContacts, and Sites. With no limit on storage capacity or number of backups, your organization can rest assured knowing all your critical G Suite data is fully backed up and protected.
Automated
Spanning runs in the background, providing daily, automated G Suite backup for users in your org. Following an initial full backup, incremental backups are performed automatically every day, allowing your IT team and end users to truly “set it and forget it.”

 
On-demand backup
In addition to automated backup, Spanning gives you the flexibility to run manual backups at any time. These can be performed by admins or end users and you can choose to back up user accounts in their entirety or simply select any combination of apps within G Suite to focus on. You have full control and can run manual G Suite backups as often as you see fit; there’s no limit.
 
Status monitoring
Check your Spanning dashboard to monitor the state of your most recent G Suite backups. Admins can view the backup health for each G Suite user within their domain and drill down to inspect and resolve any issues before they impact the integrity of future restores. On top of that, admins can opt to receive daily, weekly, or monthly email notifications to keep them informed of their G Suite backup status.
 
Transparent reporting
Use the audit log for an immutable, detailed record of every action done by any user or admin within Spanning Backup for G Suite. You’ll see a list of activities that have taken place and will be given information about what was done, who it was done by, and when it happened. The audit log can also be exported to a CSV file at any time for analytical and reporting purposes. Every action concerning your G Suite backup is recorded to provide maximum transparency and accountability.

Security

SSAE 16 Compliance
Strong Encryption
Global Datacenters
Intrusion Detection
Compartmentalized Access
HIPAA Compliance
99.9% Uptime
Virtual Private Cloud
GDPR Compliant
Built on Amazon Web Service (AWS)
UE-EU Privacy Shield Certified
✭✭✭✭✭

Restore

100% restore guarantee
Spanning ensures the ability to accurately restore all G Suite backup data, or we’ll give you 10x the money back. More simply, if we can back it up, we guarantee it can be fully restored back into your G Suite domain, without error. In the case of a failed restore, customers are to be awarded a refund for 10 times the annual cost of the individual account.
 
Point-in-time restore
Restore content from the latest G Suite backup of a known good state. With daily, automated backup and unlimited on-demand backup at your disposal, you have the power to restore data from any previous date in which Spanning was in place. Regardless of when the data was altered or lost, your organization will have a backup point to count on.
 
Granular, search-based restore
Spanning Backup for G Suite allows users and admins to search their backups for individual files and emails of interest. This can be accomplished in a variety of ways as Gmail backup can be searched by author or subject and Drive files can be located by folder, filename or version history. These may be used individually or together for desired granularity and when combined with the point-in-time restore capabilities, your organization will be able to locate exactly what’s needed for restoration.
Team Drives restore
In addition to individual Drive files, Spanning allows for the backup and restore of your Team Drives data with the inclusion of folder structure and sharing settings. Team Drives data will be restored back into the same Team Drive or Spanning will create a new Team Drive upon restore if the existing Team Drive has been deleted.
 
Cross-user restore
Admin users can easily restore G Suite backup data from one user’s account to the live G Suite account of another user within the same domain. This feature can be extremely useful in the off-boarding and on-boarding process if a user has been removed from the domain and a new user is stepping in. It can also be handy in the event that you need to transfer ownership of data from one user to another — such as an admin or a temporary account — for any number of reasons.
End user self-restores
Save IT time and reduce help desk costs by empowering your end users to utilize Spanning Backup for G Suite on their own. Licensed users can learn to restore their own lost or misplaced Gmails, Drive files, folders and content with minimal training and zero IT intervention. You can also delegate Help Desk Admin rights to desired non-G Suite admins, such as HR personnel. With more empowered users, restores can be accomplished quickly to ensure maximum productivity.

One Simple Plan, Every Feature

$48 /user / year

volume pricing available
for unlimited storage of all your G Suite data

Backup

  • Unlimited storage
  • Unlimited versions
  • Automated daily backups
  • On-demand backups
  • Gmail backup
  • Drive backup
  • Team Drives backup
  • Calendars backup
  • Contacts backup
  • Sites backup
  • Shared files backup

Restore

  • 100% restore guarantee
  • Point-in-time restore
  • Search-based restore
  • Label-base restore
  • Granular email restore
  • Granular folder and file restore
  • Sharing settings restore
  • Cross-user restore
  • Whole account exports
  • Piecemeal downloads
  • End user self-service restore

Administration & Reporting

  • Backup history dashboard
  • Granular backup controls
  • Error correction suggestions
  • Status update emails
  • Immutable audit log
  • Email retention policies
  • Named user access controls
  • Super-Admin, Help Desk Admins options
  • Individual license management
  • Organizational license management
  • Administrator API

Estimate Your Cost

Volume pricing available

Your Estimated Cost
$—— per month
($—— /user/month)
$—— per year
($—— /user/year)

Request a Quote >

** Team Drives protection requires 90% user coverage

Reviews

The biggest benefit Spanning has brought to us as an organization is a reduction in overall stress around backup. It simply works - every time.
AARON KITTO
National IT Manager
It’ll pay its biggest dividends at the most stressful moments in the future.
WILL CRITCHLOW
Founder and CEO
You can go back months or years and restore a file or folder in minutes.
WILLIAM TRIANTOS
Global Google Technical Lead
Spanning Backup for G Suite is so easy, it’s ridiculous.
BRIAN VAN VLIMMEREN
Learning Technologies Senior Manager
Spanning’s backup solution really freed up our time to deliver services at the speed at which the pharmaceutical industry demands.
STEVE SIMMONS
Director of IA
The fact that Spanning backs up everything, not just data, really provides peace of mind for our team.
KERRY MCDONOUGH
Business Systems Administrator
When it comes to backup, there’s no question you have to do it. So, the only question is how you do it, and for that, I strongly recommend Spanning.
GEORDAN LIBAN
Systems Administrator
Spanning Backup is a great product that fills a gap G Suite doesn’t address.
RICHARD EDWARDS
Network Manager
As both an administrator and a user, Spanning provides me with an unparalleled backup and restore solution.
BLAKE CURTIS
IT Specialist
Spanning Backup for G Suite offers features, usability, price and support that are second to none.
CHRISTOPHER GLEESON
Manager of Messaging and Collaboration
Working with Spanning Backup has required nearly zero effort on our part. It just works, every day.
BRIAN GRAY
Technology Coordinator
Knowing that Spanning Backup is going to be there when we need it, makes me worry a lot less about the safety of my data.
IT Manager
View Customer Stories

FAQ

The following are frequently asked questions about G Suite backup, native Google backup capabilities and Google data retention policies:

What is Google Vault?

Google Vault is a native G Suite application that primarily serves to assist organizations with a means of archiving and eDiscovery for compliance and/or legal matters. Google Vault allows organizations to archive data with retention rules, preserve users by placing legal holds, search the organization’s data using various search operators, export data for further processing, and review actions of Vault users via audit reports.

Is Google Vault a backup?

Google Vault is not a backup by definition, though it can potentially restore lost data in certain instances. The important thing to remember when distinguishing Google Vault from a backup solution is that Google Vault’s chief function is to archive and retain data so that it is easily located in the future. Backup solutions exist to preserve the integrity of data by continuously producing a copy that may be substituted if the primary data is compromised. Attempting to use Google Vault for backup purposes will ultimately prove tedious and unsatisfactory. Learn more about the difference between G Suite backup and Google Vault.

 

What does Google Takeout do?

Google Takeout is a service provided by Google that affords users the ability to freely export and archive their personal data. Google Takeout allows users to export data from products such as Gmail, YouTube, Google Hangouts, Google Photos, Blogger, and dozens of others. Exports are delivered in a variety of manners via .zip or .tgz file.

Is Google Takeout a backup?

Google Takeout is not designed as a backup solution, but it can theoretically be used for these purposes. Google Takeout was created by an internal engineering team known as the Google Data Liberation Front as a means for users to simply extract their data from within Google products, regardless of motive. Thus, Google Takeout provides a copy of data that could be used for restoration in a data loss event, though maintaining such a process — especially within large organizations — is impractical and comes without many of the functionalities and capabilities afforded by modern backup solutions.

 

What is Google Backup and Sync?

Google Backup and Sync is downloadable software that allows users to take data stored on their Mac or PC — such as documents, photos, videos, etc. — and systematically sync them to their Google Drive account in the cloud. Backup and Sync was introduced in July of 2017 as a replacement for the Google Drive desktop client, which has since been discontinued. The application primarily serves to make synced data remotely accessible while safeguarding from hardware failure and risks associated with physical data storage.

 

Is G Suite encrypted?

G Suite data is encrypted at rest, within backup media, and while in transit between user devices and Google or between Google data centers. Google utilizes a 2048-bit RSA encryption key model and claims to be the “first major cloud provider to enable perfect forward secrecy,” which guarantees the encryption of data even as it moves between Google and other companies via the internet. Learn more about G Suite security features.

 

Does G Suite backup automatically?

Google does back up your G Suite data in order to guarantee that your data remains accessible at all times and to support their own internal backup and disaster recovery plans. However, these backups are not available to admins or end users and exist solely to safeguard Google from their own mishaps. Therefore, they do not protect data from error on your behalf such as user deletion (whether intentional or accidental), programmatic errors, malware, etc.

 

What happens to inactive Gmail accounts?

Prior to 2017, Google policy stated that it “may terminate your account in accordance with the terms of service if you fail to login to your account for a period of nine months.” However, this statement has since been removed and there is no current policy of automatic deletion following a period of inactivity. Thus, inactive Gmail accounts should remain accessible and intact.

How long do emails stay in Gmail?

Gmail will indefinitely retain all emails that reach the inbox as there is no stated policy of deletion upon reaching a certain age. As such, emails can be kept forever unless they are deleted by the user. Once an email has been deleted, it will reside in the trash folder for a period of 30 days in which a user may recover the email before it is deleted permanently. Similarly, email that is identified as Spam by Gmail is automatically deleted after a 30-day period if not otherwise acted upon by the user. 

Can we recover permanently deleted emails from Gmail?

If an email has been permanently deleted, it is unrecoverable by the user without a backup and recovery solution in place. However, an organization’s G Suite admin may be able to recover the emails via one of two ways:

      • Emails may be restored from the Admin console within 25 days of deletion. After the 25-day period, the data is purged forever.
      • Mailboxes (including deleted messages) from the past 30 days can be retrieved using the Email Audit API.

 

Why should we back up our G Suite data?

G Suite backup is a necessity because ultimately, it’s your data and your responsibility. Below are two excerpts from Google’s terms of service:

“When permitted by law, Google, and Google’s suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages.”

“In all cases, Google, and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable.” 

Your data is the lifeline of your organization, and data loss events happen every day. While Google may afford you protection from errors on their end, it is your job to protect your data from the ever-prevalent threats that are beyond their control.