Data Disaster Averted: Nonprofit Tales from the Front

Let’s face it, data loss is going to happen — whether through simple staff or volunteer mistakes or malicious intent — but it’s what happens after that loss that’s important.

In the last two years, we’ve seen more nonprofits around the world, but particularly in the US, UK, EU, Australia and New Zealand, waking up to the fact that SaaS data protection is a must-have. According to NTEN: The Nonprofit Technology Network’s  “State of the Nonprofit Cloud” report, “Cloud services are a core part of nonprofit operations with 100% of survey respondents indicating they use at least two cloud services, up from 80% of survey participants in our last survey. In evaluating potential services, the biggest concern is whether staff will have reliable access to the organization’s data.”

As we’ve all seen, malware does not stop at nonprofits. So much so that the National Cyber Security Centre (NCSC) issued a guideline specifically warning charities that they are not “immune to attacks.” Nonprofits handle volumes of sensitive and valuable data…client records, donor information, and confidential emails…all of which make them a gold mine for ransomware attacks. [Read “What Every Nonprofit Needs to Know about Threats to SaaS Data” for more information.]

An automated, secure and reliable backup and restore solution is one piece of the nonprofit data protection puzzle. With Spanning Backup for Google Workspace, Office 365 or Salesforce in place, nonprofits can find and restore their data the way it was, and get everyone back to work quickly. Our solutions perform automated, daily, cloud-to-cloud backups of your data and store the backup data in a private and secure sector of the cloud, so you don’t have to worry about data loss.

But don’t just take our word for it. Here’s a quick look at what what some of our nonprofit clients have to say about the benefits of having a cloud-to-cloud SaaS backup and restore solution in place.

Data Disaster Averted NonProfit Tales From the Front

Recover Quickly from SaaS Data Loss

While SaaS platforms like Google Workspace, O365 and Salesforce are extremely secure, they are only responsible for backup in instances of power failure, infrastructure failure or a natural disaster. Otherwise, organizations are responsible for the recovery of data lost due to accidental deletion (data corruption or rogue applications) or security attacks (hacking, malicious insiders or disgruntled departing employees).

“There are cases where a user intentionally does something that we learned cannot be recovered by Google support, and that’s when we thought we needed to find a solution to fill that gap.” – Paul Inboriboon, Director of Tech Infrastructure, Alzheimer’s Association

That decision led Paul to Spanning Backup for Google Workspace. “You don’t throw away the solution when you find a gap because there’s still a lot of good value in the Google Workspace solution. We just needed to find the missing piece,” he added.

Stay On Top of Data Privacy Laws and Compliance Issues

Data privacy laws have caught up with technology. New legislation across the globe such as the EU’s GDPR, the Australian Data Privacy Regulations, and the California Consumer Privacy Act (CCPA) of 2018, make it clear that nonprofits will be held accountable for data breaches if adequate measures have not been put in place.

In a related example, Spanning has helped the East Coast Migrant Head Start Project (ECMHSP) achieve audit compliance for backup for the last three years, and counting. In addition to helping ECMHSP with audit compliance, we’ve helped them restore lost Office 365 data numerous times, saving hours of productivity.

The best part, however? Peace of mind.

“Knowing that Spanning is out there backing up our critical data saves my team from worry.” Andy Pederson, IT Manager, ECMHSP

Easy Backup and Restores Even for End Users

The Animal Foundation uses Spanning Backup for Google Workspace as their dependable, effortless backup and restore solution. Spanning supports easy, automated set-it-and-forget-it backups. A good backup solution shines, however, when the restore capabilities are just as easy. Spanning’s restore with its many options such as granular, search-based and point-in-time, is easy enough to be self-serviced by the end user…a big relief for an overworked IT team.

“As a one-person IT team, it’s important to me that I can access Spanning Backup wherever I am, and that’s easy for non-IT employees to use.” – Geordan Liban, Systems Administrator, The Animal Foundation

Need even more incentive? To show our support for the important work you do, we offer qualified nonprofits a 25% discount.

Learn More about Spanning Backup for Nonprofits