Fact or Fiction? New Infographic Reveals Latest Trends in SaaS Industry after International Research
In late 2015, Spanning by EMC commissioned a survey of more than 1,000 IT decision makers across the U.S. and U.K. to better understand the trends in the use, perceptions, regulations, and impact of the cloud.
International trends in the SaaS industry
The findings revealed a few notable divides between U.S. and U.K. perceptions and behaviors, but overall, the data tells an encouraging story about the SaaS industry. Not only are adoption levels high, but they continue to grow as organizations move more and more business applications into the cloud. Worry persists over threats like hacking, privacy, and user-driven data loss, but changes in the Safe Harbor Agreement and robust backup and recovery systems seem to be alleviating some of these concerns. Here are few additional key findings from that research:
E-mail and messaging applications lead in SaaS adoption. More than 50 percent of U.S. and U.K. IT pros said that e-mail/messaging is deployed or will be deployed via SaaS in the next 12 months. Financial, HR and CRM applications followed closely behind.
A gap exists between perception and reality of SaaS data protection responsibility. Organizations mostly rely on their SaaS vendors for backup and recovery of SaaS applications (49 percent in U.S., 42 percent in U.K.), despite the prominence of data loss due to user error (70 percent in U.S., 66 percent in U.K.), for which SaaS providers are not typically responsible. As one way to protect SaaS data, roughly a third of organizations in the U.S. and U.K. are either using today or plan to use a cloud-to-cloud backup provider for backup and recovery of their SaaS applications within the next 12 months (37 percent in U.S., 31 percent in U.K.).
U.S. SaaS users are more confident in the cloud than U.K. counterparts. Eighty percent of U.S. IT pros are confident in their organization’s ability to secure SaaS application data, compared to 45 percent in the U.K.
Security Is the Top Concern When Moving Critical Business Applications to the Cloud. While organizations in both the U.S. and U.K. have experienced data loss due to accidental deletions, migration errors (33 percent in U.S., 31 percent in U.K.), and accidental overwrites (27 percent in U.S., 26 percent in U.K.), they are still most concerned about external attacks (44 percent in both regions).
There’s still education to be done on SaaS data protection
Spanning’s VP and GM, Jeff Erramouspe, relayed to press representatives after publishing the report:
“This survey not only validates the accelerating adoption of SaaS, but also that U.S. and U.K. IT professionals understand the importance of having a backup and recovery strategy for SaaS application data, with only 7 percent and 8 percent, respectively, not planning or using any form of backup and recovery for their SaaS applications. When it comes to SaaS data protection, however, the survey shows misplaced confidence. SaaS providers are not responsible for recovery of data lost due to user error, yet that continues to be its leading cause. It demonstrates the need for cloud-to-cloud backup and restore solutions.”
Get the story straight – learn the truth about SaaS apps and data protection
However, this is just one of many points of confusion surrounding SaaS applications and SaaS data protection today. To get the real scoop on the SaaS industry, check out this infographic that will help clear up a few more of the persisting myths about cloud applications and SaaS data protection. Fact or Fiction: The truth about SaaS adoption, data loss, and cloud data protection across the globe.