In Cloud Computing, 100% Uptime is Impossible

Yesterday, ReadWrite published an article written by our own Mike Pav, VP of Engineering. Mike outlined many reasons why 100% uptime in cloud computing is impossible and why that shouldn’t even be our goal:

“Perfection is simply too expensive. To achieve uptime of more than 99.99% requires an investment of  money, machine and human resources that – given the rarity of failures – just isn’t worth it. The extra cost inevitably would be passed along to customers, all but negating the cloud’s cost advantage.

Instead, customers should expect PaaS providers to provide them with a well-reasoned plan for handling any disruptions.”

This article explores why we use PaaS in the first place, what we can and should reasonably expect of providers and how inevitable outages should be handled. It’s already incited some discussion, including this blog post.

What do you think? Do you agree that 100% uptime is impossible or do you think cloud service providers should spend their resources pursuing that goal? How do you expect outages to be handled? Let us know what you think – we’d love to hear your comments!


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